Back to mamp.info MAMP GmbH - Support
General

Hello, how can we help?

Suggested knowledgebase articles:

Knowledgebase General

Articles in this category

What is MAMP PRO?

MAMP PRO is the premium, professional-grade version of MAMP, tailored for developers and programmers who require more advanced features and flexibility. While MAMP provides a basic local server enviro...
Can I Use MAMP and MAMP PRO at the Same Time?

While both MAMP and MAMP PRO are configuration tools that manage the same underlying tools inside the MAMP folder, it’s not recommended to run them simultaneously. Doing so can cause sporadic issues, ...
Where Can I Find the Log Files in MAMP PRO

Your log files are located in the directory: /Applications/MAMP/logs You can also easily access these logs through the MAMP PRO interface, where you’ll find logs for Apache, MySQL, and other services....
Where Are MAMP PRO Files Created and/or Changed?

MAMP PRO creates and modifies several files outside of the MAMP PRO folder. Below is a list of these locations: MAMP PRO Settings and Files: /Library/Application Support/appsolute/MAMP PRO ~/Librar...
Where Are the Configuration Files Located in MAMP PRO?

The changes you make in the MAMP PRO interface and template files generate the actual configuration files when you start your servers. Here are the locations of these configuration files: PHP:/Libra...
Can I delete the directory MAMP_xxxx?

Yes, the installer renames your existing /Applications/MAMP folder to /Applications/MAMP_current_date during the installation process. You can safely delete this folder later if you no longer need it....
How Do I Recover My License Key / Serial Number?

To recover your license key or serial number, use our serial number recovery tool. If you're still unable to retrieve it, please contact our support team and provide the following details: Name Addre...
Error Codes

Below is a list of all the possible error codes you may encounter while using MAMP PRO. FTP Error Code Meaning -2201,-2301 Could not connect to the remote server → server does not exist, server...
Where can I find the crash reports?

Where Can I Find the Crash Reports? Crash reports can be found in the following locations: /Library/Logs/DiagnosticReports ~/Library/Logs/DiagnosticReports (where ~ refers to your Home directory) Ad...
Site Cannot Be Opened in the Browser

If you're trying to access a local site URL in your browser and get an error message or are redirected to a search engine, it could be due to one of the following reasons: You misspelled the site nam...
WebStart Page Shows Incorrect Information

If the WebStart page in MAMP displays incorrect information or redirects you to a search engine instead of loading properly, it’s likely due to a conflict with a browser extension. Browser extensions ...
My Changes to the Configuration Files Are Gone When I Restart the Servers

When you restart the servers in MAMP PRO, all configuration files (such as httpd.conf, nginx.conf, php.ini, my.cnf, etc.) are recreated from templates. Any changes made directly to these configuration...
cURL Error 60: SSL Certificate Problem in WordPress Dashboard or Site Health Plugin

If you encounter the **cURL error 60: SSL certificate problem: unable to get local issuer certificate in the "WordPress Events and News" section or the Site Health Plugin, you can resolve it by config...
WordPress Can't Connect to the "WordPress Plugin Directory"

If your WordPress installation can’t connect to the "WordPress Plugin Directory" and the "WordPress Events and News" section shows the error: "RSS Error: WP HTTP Error: cURL error 28: Resolving timed ...
Apache Error Log Shows [lbmethod_heartbeat ] AH02282: No slotmem from mod_heartmonitor

If your Apache error log contains many entries like: [lbmethod_heartbeat:notice] [pid 12345] AH02282: No slotmem from mod_heartmonitor This is a common notice and doesn’t necessarily indicate an issue...
What Is Your Refund Policy?

If you're not satisfied with MAMP PRO, we offer a refund within the first 14 days of your purchase. To request a refund, please contact our support team for assistance.
My phpMyAdmin Does Not Work

If phpMyAdmin is not working, follow these steps to resolve the issue: Stop the servers and quit MAMP PRO. Open Finder and navigate to the directory:/Library/Application Support/appsolute/MAMP PRO Re...
My PHP Command Line Is Missing an Extension

MAMP PRO's command line PHP uses a php.ini file located within the /Applications/MAMP folder. If certain extensions are missing when using PHP via the command line, you need to add them to the correct...
I cannot get my Remote site to work?

To troubleshoot issues with getting your remote site to work in MAMP PRO, follow these steps: Test the Remote Server:Ensure your remote server meets the requirements for the MAMP PRO Remote feature....
I Did Not Receive My Invoice

If you did not receive your invoice, check your order confirmation email from Paddle. The email should include a link to your invoice. If you can't find the email, try checking your spam or junk folde...
Why Can /Applications/MAMP/htdocs No Longer Be Used as the Document Root?

It's recommended to separate application binaries from your data files. Keeping binaries in the /Applications folder and storing your website files in a dedicated data folder (e.g., ~/Sites/HOSTNAME) ...
I am getting a cgi timeout when using CGI PHP

If you're running CGI PHP and encountering errors like: [error] [client ::1] FastCGI: incomplete headers (
I Am Having Issues with MAMP PRO Cloud Functions

If you're experiencing issues with MAMP PRO cloud functions, you can find detailed information and troubleshooting tips at the following links: MAMP PRO Cloud Settings MAMP PRO Hosts and Cloud Functi...
How Do I Verify xip.io Is Working?

TTo confirm that xip.io is functioning properly, follow these steps: Copy the xip.io address from MAMP PRO. Open the command line and run the following command:

How Do I Completely Uninstall and Reinstall MAMP PRO?

If you need to fully uninstall and reinstall MAMP PRO, follow these steps: Record Your Settings:Write down your Apache, MySQL, and DynDNS port numbers from the General tab in MAMP PRO. Some Content ...
How do I completely uninstall MAMP PRO?

Use the MAMP PRO uninstaller in Applications/MAMP PRO. Click on this to begin your uninstallation. Drag the /Applications/MAMP folder to the Trash to complete uninstallation.
What Is the Standard Procedure for Updating MAMP PRO?

What Is the Standard Procedure for Updating MAMP PRO? MAMP PRO provides two options for updating: Installation Package (for major updates):Major updates require downloading a new installation packag...
I'm Getting a 1045: Access Denied for User 'root'@'localhost' (Using Password: YES)

This error indicates that the MySQL database is rejecting your username and password. Here’s how to troubleshoot: Check Your Username and Password:Make sure you're using the correct credentials in y...
How to Seamlessly Transfer from MAMP to MAMP PRO

Migrating from MAMP to MAMP PRO is a simple, one-step process. Here's what you need to know: How to Migrate: Launch MAMP PRO: Just click the MAMP PRO icon to open the application. MAMP PRO will autom...
My MAMP PRO Installer Does Not Work

If your MAMP PRO installation did not complete, you may have encountered an error stating that DNS was running. Several other factors could also cause the installation to fail. Here are the most commo...
Install a PHP Extension Using PECL in MAMP PRO

MAMP PRO includes everything you need to install PHP extensions using PECL (PHP Extension Community Library). For detailed instructions, refer to the online documentation provided by MAMP PRO. You can...
MAMP PRO Is Saying Another Process Is Running on the Port I Want to Use

If MAMP PRO cannot use the web server, database, or another port due to another process running on it, you may receive an error message indicating the port is already in use. MAMP PRO will automatical...
How Do I Unregister MAMP PRO?

To unregister MAMP PRO, follow these steps: Stop MAMP PRO. Navigate to the folder:/Library/Application Support/appsolute/MAMP PRO Delete any files named RegistrationXX. Start MAMP PRO again, and you'...
1045: Access Denied for User 'root'@'localhost' (Using Password: YES)

This error means that MySQL is rejecting the username and password you're supplying. Here are a few things to check: Correct Username and Password:By default, MAMP uses the username 'root' and the p...
Changes to My php.ini, httpd.conf, or my.cnf File Are Not Showing Up When I Restart MAMP PRO

To ensure your changes are applied correctly, you must edit the httpd.conf, php.ini, and my.cnf files using the Template Editor provided by MAMP PRO. Here's how: Go to "File > Open Template" in MA...
Will MAMP Work If the MAMP Folder Is Not Located in the Applications Directory?

No, MAMP will not work properly if the MAMP folder is moved outside of the Applications directory. To function correctly, the MAMP folder must remain in the /Applications folder.
Is It Possible to Add an Updated Version of PHP?

Yes, you can add an updated version of PHP in MAMP PRO through the user interface. To do this: Go to Languages > PHP in the MAMP PRO settings. Click the + button next to the "Default Version" text...
Can I Use MAMP and MAMP PRO at the Same Time?

While both MAMP and MAMP PRO are configuration tools that manage the same environment inside the MAMP folder, it's not recommended to run them simultaneously. Doing so can lead to sporadic issues and ...
Which PHP Modules Are Included?

To view the PHP modules included in MAMP PRO, follow these steps: Start your servers. In the Host section, click the (i) button next to your host. This will open a web page displaying detailed infor...
Where Do I Find My MAMP PRO Serial Number?

To locate your serial number in MAMP PRO: Open MAMP PRO. Go to the "MAMP PRO" menu. Select "About MAMP PRO...". A dialog box will appear with your serial number displayed at the bottom.
Do You Offer a Student Discount?

Yes, we offer a 20% student discount. To receive the discount, please open a support ticket using your student email address and include a copy of your student ID. Once verified, we will issue you a 2...
Can MAMP and MAMP PRO Use the Same Port Assignments?

Yes, you can assign the same ports for both MAMP and MAMP PRO. However, it is not recommended to run both applications simultaneously, as this can lead to conflicts and potential issues.
Which Apache modules are included?

Apache modules are located in the /Applications/MAMP/Library/modules folder.
I Used the Serial Recovery Tool but Did Not Receive an Email

If you used our serial recovery tool but haven't received an email, it's possible that your email provider or program marked the message as spam. Please check your spam, junk, or bulk folder to see if...
Blueprint Host Cannot Be Opened in the Browser

If a host is part of the Blueprints group, it serves as a template for creating new site. To prevent unintended changes to its content (files and database), Blueprint sites cannot be opened in the bro...